Return Policy

At [Your Brand Name], we're committed to ensuring your complete satisfaction with your online shopping experience. That's why we offer a generous 14 - day return period starting from the date of delivery.

Refund Policy

If you change your mind for any reason, you can request a return or exchange within 14 days of receiving your order. We offer the following options:

Return Conditions

Items must be in their original state: unworn, unaltered, unwashed, and with tags still attached.
If the returned items don't meet these requirements, we'll send them back to you at an additional shipping cost.

Refund Rules

• ✅ Full - Price Items: These are eligible for a full refund.
• ✅ Sale/Discounted Items: You can only get an exchange or store credit.
• 🚫 Final Sale Items (marked "No Returns or Exchanges"): These are not eligible for return. If you still choose to return them, you'll have to bear the return shipping cost.
• 🎟️ Promo Code Orders: Orders using discount codes (except the 10% welcome offer) qualify only for an exchange or store credit.

Special Policies

• 👙 Swimwear: Must be tried on over underwear with the hygiene liner intact. If the liner is removed or altered, the return will be refused.
• 🎁 Gift Cards: These are non - refundable.

Important Notes

• 📦 Try Items Immediately: We recommend trying on your items as soon as they arrive to ensure that returns can be processed within the 14 - day window.
• 🚚 Shipping Costs: The original shipping fees are non - refundable. Return shipping is the customer's responsibility.
• ⚠ Lost Returns: minitoolsshop.com is not responsible for lost return shipments. We strongly recommend using trackable shipping methods.

Processing Time

Refunds are processed daily, but it may take 3 - 5 business days to complete the process.
You'll receive two email notifications:

• One when we receive your return.
• Another when your refund is processed.

Defective or Damaged Items

If you receive a faulty product, please email admin@minitoolsshop.com with:

• Your order number
• Photos of the issue

We'll resolve the matter as quickly as possible.

Need Help?

If you have any questions or need assistance, contact us at: admin@minitoolsshop.com